Return policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us.

You need to pay a return shipping cost.

If your return is accepted, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us.

We will charge 10% of your original payment for the refund fee.

Return Parcel Handling
If a package is returned due to the buyer providing incorrect delivery information or failing to complete customs clearance in time, the buyer will be responsible for the actual round‑trip shipping costs as well as any customs handling fees incurred.

The remaining balance of the order will be refunded after deducting these charges.